Thank you for choosing Elene’s Kitchen to support you on your culinary business journey!
We are dedicated to providing high-quality guidance and resources to aspiring chefs and culinary startups. Please take a moment to review our refund and returns policy for our online services.

1. Refund Policy:

As our services are digital and educational in nature, we do not offer refunds once the service has been accessed or delivered. This includes, but is not limited to:

  • Access to online courses or workshops
  • Consultation sessions (e.g., one-on-one coaching or business advisory)
  • Downloadable resources such as guides, templates, and worksheets

2. Cancellations:

If you need to cancel or reschedule a scheduled consultation or coaching session, please inform us at least 24 hours in advance. Cancellations made less than 24 hours before the session may be subject to a cancellation fee, as we reserve this time specifically for you.

3. Service Issues or Dissatisfaction:

If you experience any issues with the service or feel dissatisfied with the content, please contact us directly at info@eleneskitchen.online within 7 days of accessing the service. We will work closely with you to address your concerns, and, if needed, we will offer solutions such as rescheduling consultations or providing additional support to ensure your satisfaction.

4. Exceptional Circumstances:

In rare cases, such as technical difficulties preventing access to the service or an error on our part, we will make every effort to resolve the issue. If we are unable to deliver the service as promised, a refund may be considered on a case-by-case basis.

5. Contact Us:

For any questions or concerns regarding our refund and returns policy, please feel free to reach out to us at info@eleneskitchen.online. We are here to help and ensure you have a smooth and successful experience with Elene’s Kitchen.